
Virtual No. / Customer Care No. / IVR No
Multi-level IVR
A virtual number is a telecommunications solution that allows individuals or businesses to have a phone number without being tied to a specific physical device or location. These numbers are typically used for call forwarding, voice mail, and SMS services, offering flexibility and privacy. Virtual numbers are often employed by businesses to manage customer inquiries, as they can be routed to any device, whether a mobile phone, landline, or VoIP system. They also provide the ability to operate in different countries or regions without the need for a local physical presence. Ideal for marketing campaigns, customer support, or international business, virtual numbers are a cost-effective and efficient way to streamline communication, while maintaining a professional image.
Sticky Facility
Once a customer spoken to 1 marketing agent then always CRM forward that call to the same agent till that agent is not made offline. You have the control of sticky facility.


Frequently Asked Question
Find answers to common questions about our products, services, and policies. If you need further assistance, feel free to contact us
1. What is a Virtual Number, and how does it work?
2. How is an IVR number different from a regular customer care number?
3. Can I use a virtual number for WhatsApp or SMS services?
4. What are the benefits of using an IVR system for customer service?
- Automates call handling and reduces wait times
- Provides 24/7 customer support
- Routes calls to the right department, improving efficiency
- Enhances customer experience with self-service options